Frequently Asked Questions

At Heroes Physical Therapy, we understand the frustrations many parents face

when traditional therapy yields only temporary gains, sessions are cut short due

to a child’s distress, or solutions fail to address long-term needs. We are committed

to providing personalized, effective therapy that promotes functional mobility and

lasting progress through sensory-motor integration and neuroplasticity. Below, we

answer common questions parents may have when seeking a better approach for

their child with a disability.

Frequently Asked Questions

At Heroes Physical Therapy, we understand the frustrations many parents face

when traditional therapy yields only temporary gains, sessions are cut short due

to a child’s distress, or solutions fail to address long-term needs. We are committed

to providing personalized, effective therapy that promotes functional mobility and

lasting progress through sensory-motor integration and neuroplasticity. Below, we

answer common questions parents may have when seeking a better approach for

their child with a disability.

What is a pediatric wheelchair evaluation?

A pediatric wheelchair evaluation is a comprehensive assessment conducted by our

skilled physical therapists to determine the best mobility solution for your child.

The evaluation considers your child’s physical abilities, medical needs, growth, and

daily activities to recommend a wheelchair that promotes independence, comfort,

and safety.

Why does my child need a wheelchair evaluation?

If your child has difficulty with mobility due to a medical condition, injury, or devel-

opmental needs, a wheelchair evaluation ensures they receive equipment tailored

to their unique requirements. The goal is to enhance their ability to participate in

school, play, and daily life while supporting proper posture and preventing discom-

fort.

What happens during the evaluation?

During the evaluation, our therapist will:

• Assess your child’s posture, strength, range of motion, and mobility needs.

• Discuss your child’s daily routines, environments (home, school), and preferences.

• Measure your child to ensure a proper fit for the wheelchair.

• Explore wheelchair options, such as manual or power wheelchairs, and any nec-

essary customizations.

The process is collaborative, and we encourage you and your child to share input.

How long does the evaluation take?

The evaluation typically takes 1–2 hours, depending on your child’s needs and the

complexity of the assessment. We allow ample time to ensure a thorough and per-

sonalized evaluation.

Who will conduct the evaluation?

Our evaluations are performed by licensed physical therapists with specialized train-

ing in pediatric mobility and wheelchair fitting. Our team has extensive experience

working with children of all ages and conditions.

Will the wheelchair accommodate my child’s growth?

Yes, we prioritize adjustable or customizable wheelchairs to accommodate your

child’s growth. We also schedule follow-up evaluations to ensure the wheelchair

continues to meet their needs as they grow.

How often will my child need re-evaluations?

We recommend periodic re-evaluations, typically every 1–2 years or as your child

grows or their needs change. We’ll work with you to schedule follow-ups to ensure

the wheelchair remains appropriate and effective.

How do I get started?

Contact our clinic at [Your Business Phone Number] or [Your Business Email] to

schedule a wheelchair evaluation. We’ll guide you through any preparation needed

and answer any additional questions.

What types of wheelchairs might be recommended?

Depending on your child’s needs, we may recommend a manual wheelchair, power

wheelchair, or specialized mobility aid. Features like tilt-in-space, reclining options,

or custom seating may be included to ensure comfort and functionality.

How is the right wheelchair chosen?

We consider your child’s medical condition, physical abilities, lifestyle, and envi-

ronments (e.g., home, school). We also incorporate your child’s preferences (e.g.,

colors or accessories) and your input to select a wheelchair that fits their needs and

promotes independence.

Is the evaluation covered by insurance?

Many insurance plans cover wheelchair evaluations and equipment, but coverage

varies. Our staff can assist with verifying insurance benefits, submitting prior au-

thorizations, and exploring funding options like Medicaid or grants. Please contact

us for support with insurance questions.

What happens after the evaluation?

After the evaluation, we provide a detailed report with our recommendations. If a

wheelchair is prescribed, we will:

• Coordinate with suppliers to order the wheelchair.

• Schedule a fitting appointment to ensure proper setup.

• Provide training for you and your child on using and maintaining the wheelchair.

Delivery timelines vary but typically take a few weeks to a few months, depending

on customizations.

Will my child and family receive training on using the wheelchair?

Yes, we provide hands-on training to teach your child how to use the wheelchair

safely and effectively. We also guide families on transfers, maintenance, and trou-

bleshooting to ensure confidence in daily use.

How will the wheelchair work in our home or school?

During the evaluation, we discuss your child’s environments to ensure the wheelchair

is suitable for home, school, or other settings. We may recommend minor home

modifications or provide guidance on accessibility to support smooth integration.

What if my child struggles to adjust to the wheelchair?

We understand that transitioning to a wheelchair can be challenging. Our team of-

fers strategies to help your child feel comfortable and confident, including gradual

introduction and activities to build familiarity. We’re here to support your family

throughout the process.

Still have questions we didn’t answer here?

HEROES Physical Therapy

104 Locust St. Allegan, MI 49010

(616) 460-3955

104 Locust St, Allegan, MI 49010, USA

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